Eliminating False Positives: A Counterintuitive Mistake

Picture of a woman painted on the wall

This is an example of bad faith.

It’s a deeply unethical, immoral way to run a business…

This was a takeaway restaurant that gave me an incomplete order.

The irony is that the more ownership you take of the problem the more understanding your customer will be.

They were subject to their biological drives.

So what should they have done?

So, while you should take steps to minimize false positives, trying to eliminate them altogether is a mistake.

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Youngling Research

Youngling Research

Entrepreneurial Science & Behavior Science